Perfect Finnish gift card
 
 

Sales and customer service

Sales and customer service

Perfect Finnish is the gift card service of Innoflame Oy. Our sales and customer service is happy to help you with matters related to gift cards.

Customer service weekdays 9 a.m. – 5 p.m.
+358 (0)207 433 600

At other times by e-mail
info[@]innoflame.fi

Our street address
Innoflame Oy
Kornetintie 3
FI-00380 Helsinki
Finland

Frequently asked questions

Frequently asked questions

It is easy to redeem the gift card. Click the Redeem your gift card link at the top of the page and follow the instructions. Once you have chosen your gift product we will send it to you within 10 days.

We use the payment service of Suomen Verkkomaksut. You can make the payment through Finnish online banking or by credit card.

Certainly. Our customer service can be reached at +358 (0)207 433 600.

Outdated gift cards cannot be redeemed.

The product range of Perfect Finnish gift cards changes continuously according to the season. That’s why we recommend you to choose your gift conveniently on our website. If it is not possible for some reason, you can contact our customer service at +358 (0)207 433 600.

Product range: You can prepare for your company a gift card with a unique range of items. The selection of gifts can be tailored completely as per your wishes in terms of both price and products. If you wish to discuss a tailored gift card, please call us at +358 (0)207 433 600. The card: The prices of the gift card include an online greeting which you can prepare in conjunction with the order. The online greeting is displayed when an electronic gift card is redeemed. It is also possible to print the company logo and greeting in the dedicated space on page 2 of the card. In that case the material to be printed on the card shall be sent separately to Innoflame. The one-off cost of a customised greeting is € 90 + VAT. We are happy to tell you more about the customised cards. Contact our customer service at +358 (0)207 433 600.

Yes. When ordering the gift card you can add a personal greeting and a picture, e.g. your company logo or a photo. This is included in the price of the gift card. I need a gift card quickly. How long does the delivery take? A gift card sent by e-mail will arrive almost immediately after the order. Printed cards will be delivered within two weeks, starting from the delivery of materials.

Products in the 33 euro category will be delivered as a maxi letter, and other products will be delivered by Itella Express 21 home delivery. Deliveries only to Finland.

Gift cards are valid for one year from the date of purchase. The period of validity of the gift card is displayed on the inside of the card.

Gift cards cannot be exchanged for money.

Gift cards cannot be ”upgraded” to another category by paying the difference.

It is only possible to redeem products is the category specified in the gift card. The product range varies according to seasons and availability, so if you can’t find a suitable product right now, you can wait a while and redeem you gift card at a later date. Don’t forget to redeem your gift during the period of validity of the card, however.

The range of gifts varies in all categories according to the season. New products are added to replace sold out items, and so the selection is always up-to-date.